Patient Services Rep - CV Surgery - (West/Katy)

Houston Methodist - Houston, TX

Full-time - Entry Level

Houston, TX

1,001-5,000 employees

Nursing and Residential Care Facilities

About the position

The Patient Services Representative at Houston Methodist is responsible for facilitating patient visits through check-in/check-out functions and appointment scheduling. This role supports accurate claims submission and may involve registration and other revenue cycle tasks, contributing to a positive patient experience and operational efficiency within the department.

Responsibilities

• Perform patient check in/check out functions.
• Schedule appointments and obtain accurate registration data.
• Coordinate patient flow and manage service delays or denials.
• Respond promptly to requests from staff, patients, and physicians.
• Generate reports and assist with department correspondence.
• Educate patients about billing processes and financial responsibilities.
• Enter patient and operational data into various database systems accurately.

Requirements

• High school diploma or equivalent education (GED, verification of homeschool equivalency, etc.).
• One year of healthcare or related experience.
• Basic computer skills in word processing applications.
• Knowledge of basic medical terminology.
• Ability to communicate effectively in English.

Nice-to-haves

• Experience in a healthcare-related work environment.
• Strong customer service, phone, and scheduling skills.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities