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Southeast Medical Group Pa - Perry, GA
posted about 2 months ago
Full-time - Entry Level
Perry, GA
Ambulatory Health Care Services
About the position
The Patient Services Representative plays a crucial role in the healthcare setting by managing patient interactions, including greeting patients, scheduling appointments, and handling payment transactions. This position ensures a smooth check-in and check-out process for patients, contributing to overall patient satisfaction and operational efficiency.
Responsibilities
- Greet patients upon arrival and assist with check-in and check-out procedures.
- Schedule patient appointments and manage the appointment calendar.
- Collect, record, and balance payments from patients.
- Provide information to patients regarding services and procedures.
Requirements
- Strong communication and interpersonal skills.
- Experience in a customer service role, preferably in a healthcare setting.
- Basic knowledge of payment processing and scheduling systems.
Nice-to-haves
- Familiarity with medical terminology.
- Experience with electronic health records (EHR) systems.
Benefits
- Health insurance coverage.
- Paid time off (PTO).
- Retirement savings plan.
