Patient Services Representative

Valley Health Partners - Allentown, PA

- Entry Level

Allentown, PA

About the position

The Patient Services Representative coordinates and provides a variety of clerical and administrative duties associated with daily physician practice operations. This role serves as the initial point of contact for patients and healthcare providers within the practice, delivering the high standard of customer service necessary to maintain the overall patient experience. The hours for this position are variable and may include evening and weekend coverage.

Responsibilities

• Coordinate clerical and administrative duties for daily physician practice operations.
• Serve as the initial point of contact for patients and healthcare providers.
• Deliver high standards of customer service to enhance the patient experience.

Requirements

• High School Diploma or GED.

Nice-to-haves

• Associates Degree in Business or related field.
• One year experience in a healthcare setting.
• Bilingual in Spanish.

Benefits

• Choice of medical, dental, and vision plans with great coverage at very affordable rates. Employee-only coverage is free!
• 403b Retirement Plan with generous company match.
• Paid Time Off for holidays, vacation, sick & personal days.
• Employee Assistance Program.
• Tuition Reimbursement.