Patient Services Representative
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About The Position
The position involves interviewing patients to gather all pertinent account information, updating demographics, and verifying insurance coverage. The individual is responsible for ensuring that all required patient signatures are present for treatment, medical records, and insurance processing. They will ensure that all necessary documentation is presented to patients, making them aware of all hospital policies and procedures related to the admission process and treatment. Additionally, the role includes assisting and overseeing the day-to-day operations of all business office staff in the hospital setting. The individual will work closely with the Business Office Supervisor to provide leadership to all business office team members and assist with coordinating business office coverage in the hospital, personally aiding where needed. It is important to note that the listing of job duties contained in this job description is not all-inclusive, and duties may be added or subtracted at any time due to the needs of the organization.
