Patient Support Services Representative
Knipper Health•Lakeland, FL
462d
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About The Position
The Patient Support Services Representative plays a crucial role in enhancing patient satisfaction by serving as the primary point of contact for patients enrolled in Eagle Pharmacy programs. This position involves responding to incoming calls, placing outbound calls to patients and physicians, and ensuring compliance with state and federal regulations. The representative is expected to demonstrate excellent customer interaction skills, problem-solving abilities, and a commitment to providing incredible service.
