Patient Technical Support Representative

$36,000 - $36,000/Yr

Rnfa Lucent Surgical Solutions - Royal Oak, MI

Full-time - Entry Level

Onsite - Royal Oak, MI

Truck Transportation

About the position

The Patient Technical Support Representative role at Lucent Surgical involves providing support for innovative surgical services, specifically focusing on acute pain management for orthopedic surgery patients. This position requires representatives to work both in local surgical accounts and the office, offering a low-stress environment with training provided. The role emphasizes interaction with medical professionals and patients, requiring a confident and positive demeanor.

Responsibilities

• On-site administration of a small infusion device for pain management post-operatively.
• Demonstrating the device's functions, use, and care to patients and their families.
• Maintaining required paperwork and record-keeping.

Requirements

• Confident and positive personality for interaction with doctors, nurses, and patients.
• Ability to work without constant supervision.
• Reliable transportation.

Nice-to-haves

• Background in hospitality and customer service.

Benefits

• Beginning salary of $36,000/year
• Healthcare match
• $.56/mile reimbursement
• Lenovo laptop provided for company use
• Apple iPhone provided for company use
• Health, Dental, and Vision insurance