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Patient /Treatment/Insurance Coordinator
Cranford Dental Arts - Cranford, NJ
posted about 2 months ago
About the position
The Dental Patient/Treatment/Insurance Coordinator at Cranford Dental Arts is a full-time role focused on providing exceptional service in a dental front office environment. The position requires strong communication skills, organization, and a caring nature, as the coordinator will manage patient interactions, treatment planning, and insurance processes. The ideal candidate will have experience with dental software and a commitment to excellence in patient care.
Responsibilities
- Manage patient scheduling and appointments
- Handle insurance verification, breakdowns, and submissions
- Assist in treatment and financial planning for patients
- Provide exceptional customer service to patients
- Utilize Softdent Dental Software for patient management
- Coordinate with dental team members to ensure smooth operations
Requirements
- 1 year of experience in a dental front desk role
- Proficiency in Softdent Dental Software
- Knowledge of dental insurance processes
- Strong customer service skills
- Bilingual in English and Spanish preferred
Nice-to-haves
- Experience in treatment/financial planning
- 1-2 years of dental experience
- Ability to multitask and work as a team player
Benefits
- Health insurance
- 401(k)
- Paid time off
- Employee discount
