About the position
As a Pawnbroker, you will play a crucial role in greeting and connecting with guests, establishing rapport while ensuring the store maintains a high level of appearance. Your primary focus will be on accomplishing pawn production goals, which are essential for the profitability of the store. You will be responsible for testing and cleaning items to maximize store profitability, as well as researching the values of various products accurately. It is vital to remove all personal data from electronic items to maintain the confidentiality of previous owners when these products are eligible for resale. In addition to these tasks, you will need to accurately record important details such as brand, model, serial number, guest information, and detailed descriptions in compliance with state and city ordinances. Ensuring that guests' loans and purchases are located and stored properly is another critical responsibility. You will be expected to achieve key performance indicators (KPIs) set for pawnbrokers, which will help in measuring your success in this role. Maintaining a clean work environment is essential, and you will also be required to attend regular pawn training sessions and store meetings. Furthermore, enforcing safety, health, and security rules, including OSHA compliance and loss prevention measures, is a key part of your duties. Other responsibilities may be assigned by management as needed.
Responsibilities
- Greeting and connecting with guests to establish rapport.
- Testing and cleaning items to maximize store profitability.
- Researching values of products accurately.
- Removing personal data from electronic items for resale.
- Recording brand, model, serial number, guest info, and detailed descriptions according to regulations.
- Ensuring loans and purchases are stored properly.
- Achieving pawnbroker key performance indicators (KPI).
- Maintaining a clean work environment.
- Attending regular pawn trainings and store meetings.
- Enforcing safety, health, and security rules, including OSHA compliance and loss prevention.
- Performing other duties as assigned by management.
Requirements
- High School Diploma or GED required.
- Knowledge of point of sales systems.
- Proficient in Microsoft Office Suite.
