Pawnshop -Jewelry Sales and Customer Service - FULL TIME

About the position

Join 5 Point Jewelry & Loan as a Pawnbroker in East Los Angeles, where you will play a vital role in assisting customers with pawn and sales transactions. This position emphasizes exceptional customer service and offers training for motivated individuals without prior pawn experience. Your responsibilities will include evaluating items, negotiating prices, and managing transactions while maintaining a professional and organized work environment.

Responsibilities

• Assist customers with pawn and sales transactions
• Evaluate and appraise items brought in by customers
• Negotiate prices and terms to ensure a win-win outcome for both parties
• Manage pawn and loan transactions accurately and efficiently
• Uphold the highest level of customer service and professionalism
• Maintain a clean and organized work environment
• Adhere to all company policies and procedures

Requirements

• Minimum of 1 year of sales experience
• Excellent customer service skills and ability to build relationships with customers
• Strong communication and negotiation skills
• Attention to detail and ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in handling cash and using a POS system
• Flexibility to work weekends

Benefits

• Employee discount
• Paid time off