Pay Clerk, Army Military Pay Office Support

$37,419 - $47,840/Yr

Strategic Resources - Schofield Barracks, HI

Full-time - Entry Level

Schofield Barracks, HI

Professional, Scientific, and Technical Services

About the position

The Pay Clerk position at Strategic Resources, Inc. (SRI) involves providing essential support to the Army Military Pay Office, specifically at Schofield Barracks, HI. SRI is a well-established provider with over 36 years of experience in delivering financial management services to the military and federal sectors. The role is crucial in ensuring that service members receive accurate and timely pay, which is vital for their financial well-being. The Pay Clerk will engage in various tasks, including customer service support, processing financial documents, and managing voucher documents related to military pay. This position requires a strong commitment to quality control and adherence to privacy regulations, ensuring that all financial transactions are handled with the utmost care and accuracy. In this role, the Pay Clerk will be responsible for answering inquiries related to military or travel pay, reviewing and processing financial documents, and ensuring that all necessary documentation is complete and accurate. The Pay Clerk will also conduct in-processing and out-processing finance transactions, providing timely and accurate military pay processing services. The position demands excellent organizational skills and the ability to interact professionally with service members and other stakeholders. The Pay Clerk will work in a fast-paced environment, often under time pressure, to meet deadlines while maintaining a high level of customer service. This role is ideal for individuals who are detail-oriented, possess strong communication skills, and have a background or familiarity with military operations.

Responsibilities

• Answer personal inquiries about military or travel pay.
• Review and process financial documents.
• Ensure financial documents are complete and accurate, returning documents that are incomplete or incorrect.
• Provide accepted Unit Transmittal Letters to the section Non-Commissioned Officer.
• Conduct in-processing and out-processing finance transactions.
• Provide timely and accurate military pay processing services.
• Comply with the Privacy Act and all applicable agency regulations on individual privacy.

Requirements

• High school diploma or GED; some college preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Access).
• Strong organizational skills.
• Excellent customer service skills with the ability to interact professionally with others.
• Must be a US Citizen.
• Military background or familiarity with the military is preferred.
• Quality control experience preferred.
• Ability to obtain a favorable Tier 3 security investigation.

Nice-to-haves

• Military background or familiarity with the military.
• Quality control experience.