Pay Department Clerk (In-Office; Lakewood Ranch, FL)

$39,998 - $45,011/Yr

Unclassified - Lakewood Ranch, FL

Full-time - Entry Level

Lakewood Ranch, FL

About the position

At Davies, we understand that you are not just looking for a job; you are looking to build a life and a career. We believe in our people and recognize that our success is a direct result of creating a learning atmosphere, providing leadership opportunities, and promoting from within. Engaging in corporate social activities and working together as a team is a vital part of the Davies culture. As a multinational global team, Davies Group is a specialist professional services and technology firm that partners with leading insurance, highly regulated, and global businesses. We assist clients in managing risk, operating core business processes, and transforming and growing their operations. Our services span operations, consulting, and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management. Davies Claims North America is seeking a Pay Department Clerk to join our growing team in Lakewood Ranch, FL. This full-time, in-office position reports to the Pay Department Supervisor. The successful candidate will be responsible for completing banking and balancing accounts for all clients, processing requests for deposits, monitoring balances to ensure fund availability, processing incoming checks and refunds, and adhering to all policies and procedures outlined in the Pay Department Policy and Procedure manual. To excel in this role, candidates must possess superior time management skills, the ability to meet deadlines, and excellent written and verbal communication skills to interact with diverse audiences. A high school diploma is required, and a degree in Accounting or Finance is preferred. Candidates should also demonstrate exceptional multi-tasking and prioritization abilities, along with excellent organization and documentation skills in a fast-paced, dynamic work environment.

Responsibilities

• Complete banking and balancing of accounts for all clients.
• Process requests for reimbursements on a weekly, bi-weekly, monthly, and special request basis per client requirements.
• Check individual accounts for deposits and enter information into the client's monthly spreadsheet or ledger.
• Send positive pay files to banks for applicable clients and review exceptions on banking websites.
• Place stop payments when requested and upon client approval.
• Confirm scanning counts of all checks and complete the 'Check Count Verification Log'.
• Review checks for second signature, pull checks, and send to Clerical for envelope stuffing and mailing.
• Research returned checks for re-issue and separate refunds for entry into the Pay Management System.
• Enter refund checks and voids into the Pay Management System; deposit or return refunds per client-specific instructions.
• Place subrogation, SDF, and excess recoveries in diary for 10 days, then check AIM System for entry by QA Manager.
• Enter check numbers and total amounts issued into individual client spreadsheet/ledger for monitoring of account balance.
• Mail bank statements to clients with cancelled checks/CD-ROM by the 15th of the month and provide supplemental bank reconciliation for applicable clients.
• Handle incoming calls from clients, banking institutions, and Davies Claims North America personnel.
• File correspondence, reimbursement requests, and invoices in individual client files.
• Create client spending analysis for funding increases as necessary.
• Update Pay Department Policy and Procedure manual with changes and new procedures.
• Exhibit company values of being Dynamic, Innovative, Connected, and Succeeding Together.

Requirements

• High school diploma required.
• Proficiency with Microsoft Office Suite, including Microsoft Excel.
• Exceptional time management skills with the capability of working with and meeting deadlines.
• Superb written and verbal communication skills with diverse audiences.
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced environment.

Nice-to-haves

• Degree in Finance or Accounting preferred.
• Bank experience preferred.
• Bank reconciliation processing preferred.
• Proficiency with multiple systems including banking sites and proprietary claim system.
• Accounting or finance certificates preferred.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance