Payment Research Rep - REMOTE

Physician Practice Support • Franklin, TN

430d • Remote

About The Position

The Payment Research Representative is responsible for monitoring and matching unpostable payments to the appropriate charges, initiating refunds, and determining payment allocations within a remote physician practice support environment. This role requires strong analytical skills to assess unpostables and accurately reconcile bank deposits with billing system deposits, ensuring timely and accurate payment processing.

Requirements

• 3+ years of experience with insurance billing, A/R, and account follow-up procedures.
• Ability to read an EOB (Explanation of Benefits).
• Strong computer skills, including Microsoft Excel and practice management systems.
• High school diploma or GED or equivalent combination of education and experience.

Nice To Haves

• Insurance payment posting/payment allocation experience.

Responsibilities

• Monitor and match unpostables to the appropriate charge.
• Initiate refunds or determine payment allocation.
• Analyze unpostables to determine where payment should be posted or if a refund is needed.
• Analyze and accurately match bank deposit to billing system deposits.
• Prepare and submit a detailed log with deposit reconciliations to CFOs each month for legacy payments.
• Research outstanding deposits.
• Post payments to the practice management system.
• Perform other duties as assigned.

Benefits

• Professional development opportunities.
• Career advancement possibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED