Physician Practice Support - Franklin, TN
posted 20 days ago
Full-time - Mid Level
Remote - Franklin, TN
About the position
The Payment Research Representative is responsible for monitoring and matching unpostable payments to the appropriate charges, initiating refunds, and determining payment allocations within a remote physician practice support environment. This role requires strong analytical skills to assess unpostables and accurately reconcile bank deposits with billing system deposits, ensuring timely and accurate payment processing.
Responsibilities
- Monitor and match unpostables to the appropriate charge.
- Initiate refunds or determine payment allocation.
- Analyze unpostables to determine where payment should be posted or if a refund is needed.
- Analyze and accurately match bank deposit to billing system deposits.
- Prepare and submit a detailed log with deposit reconciliations to CFOs each month for legacy payments.
- Research outstanding deposits.
- Post payments to the practice management system.
- Perform other duties as assigned.
Requirements
- 3+ years of experience with insurance billing, A/R, and account follow-up procedures.
- Ability to read an EOB (Explanation of Benefits).
- Strong computer skills, including Microsoft Excel and practice management systems.
- High school diploma or GED or equivalent combination of education and experience.
Nice-to-haves
- Insurance payment posting/payment allocation experience.
Benefits
- Professional development opportunities.
- Career advancement possibilities.
