Physician Practice Support - Franklin, TN

posted 20 days ago

Full-time
Remote - Franklin, TN

About the position

The Payment Research Representative (PPSI) is responsible for monitoring and matching unpostables to the appropriate charges, initiating refunds, and determining payment allocations. This full-time remote position requires analytical skills to analyze unpostables and accurately match bank deposits to billing system deposits, ensuring accurate payment posting and reconciliation.

Responsibilities

  • Monitors and matches unpostables to the appropriate charge.
  • Initiates refunds or determines payment allocation.
  • Analyzes unpostables to determine where payment should be posted or if a refund is needed.
  • Analyzes and accurately matches bank deposit to billing system deposits.
  • Prepares and submits a detailed log with deposit reconciliations to CFOs each month for legacy payments.
  • Researches outstanding deposits.
  • Posts payments to practice management system.
  • Other duties may be assigned.

Requirements

  • 3+ years of experience with insurance billing, A/R and account follow up procedures.
  • Must be able to read an EOB (Explanation of Benefits).
  • Strong computer skills including but not limited to Microsoft Excel and any practice management systems.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Education: High school diploma or general education degree (GED) or equivalent combination of education and experience.

Nice-to-haves

  • Insurance payment posting/payment allocation experience is preferred.

Benefits

  • Professional development opportunities
  • Career advancement possibilities
  • Respectful and valued work environment
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