Payroll Compliance & Controls Manager - Payroll Data Governance

JPMorgan Chase - Columbus, OH

Full-time - Mid Level

Columbus, OH

Credit Intermediation and Related Activities

About the position

As the Payroll Compliance & Controls Manager for US Payroll, you will play a pivotal role in ensuring payroll and regulatory compliance within the organization. This position requires a leader with a robust background in Payroll Operations and Compliance, who can effectively manage a team while executing key compliance processes and initiatives. Your leadership will be critical in fostering a culture of continuous improvement, risk mitigation, and quality controls across the payroll function. You will be responsible for setting individual and team goals, conducting performance evaluations, and providing coaching for both professional and personal development of your team members. In collaboration with various stakeholders, you will continuously monitor and assess operational activities to identify and address any gaps in procedural requirements. This includes making risk-informed recommendations to enhance compliance and operational efficiency. You will ensure that any issues are properly reported, accompanied by thorough root cause analysis and actionable plans, and validate that these issues have been adequately addressed or remediated. Your role will also involve performing validations of identified controls to ensure adequate governance and monitoring across different business functions. By leveraging historical audit performance data, you will gain insights into risk and compliance performance, identify root causes for compliance gaps, and create actionable plans to address these issues. Additionally, you will evaluate and create operating processes and procedures to improve efficiency and support the department's risk and control model. You will be expected to review and analyze key performance indicators (KPIs) and key risk indicators (KRIs) to support business strategies, while also identifying opportunities to leverage information technology systems and automation in a practical and value-added manner. Staying up-to-date with evolving industry and regulatory changes will be essential to ensure the business remains compliant and competitive. Furthermore, you will assist in day-to-day project management and administrative tasks related to department-led projects and initiatives, fostering a collaborative team environment.

Responsibilities

• Lead and manage a team including individual & team goal setting, performance evaluation, and coaching for professional and personal development.
• Continuously monitor and assess operational activities to identify and address gaps in procedural requirements while making risk-informed recommendations.
• Ensure issues are properly reported with appropriate root cause analysis and action plans, validating that issues have been addressed and/or remediated.
• Perform validation of identified controls to ensure adequate governance, evidence of execution, and appropriate monitoring and escalation across various business functions.
• Leverage historical audit performance data to understand risk and compliance performance, determine root causes for gaps in compliance, and create action plans to address these gaps.
• Evaluate and create operating processes and procedures to improve efficiency, provide excellent service, and support the department's risk and control model.
• Review and analyze KPI/KRI's and related data to support business-related strategies.
• Identify opportunities to leverage information technology systems and automation in a practical and value-add way.
• Stay up-to-date with evolving industry/regulatory changes impacting the business.
• Assist and perform day-to-day project management and administration tasks in support of department-led projects and initiatives in a collaborative, team-based environment.
• Build a culture of continuous improvement, risk mitigation, and quality controls.

Requirements

• 7+ years related Payroll experience.
• Strong leadership skills, ability to inspire and motivate a team and lead with an agile mindset.
• Solid understanding of control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
• Excellent problem-solving skills with a demonstrated ability to identify problems and systematically gather data, identify root causes, and address data integrity issues as needed.
• Experience collecting, transforming, analyzing, and reporting data to drive business decisions.
• Passionate for innovation and process improvement, seeks to improve and document processes, prevent issues.