Payroll Compliance & Controls Manager - Payroll Data Governance

JPMorgan Chase - Columbus, OH

Full-time - Manager

Columbus, OH

Credit Intermediation and Related Activities

About the position

The Compliance & Controls Manager for US Payroll is a leadership role focused on ensuring payroll and regulatory compliance. This position is critical in managing a team and executing key compliance processes and initiatives, with an emphasis on delivering excellent service to customers while maintaining a strong process and controls focus.

Responsibilities

• Lead and manage a team including individual and team goal setting, performance evaluation, and coaching for professional and personal development.
• Continuously monitor and assess operational activities to identify and address gaps in procedural requirements while making risk-informed recommendations.
• Ensure issues are properly reported with appropriate root cause analysis and action plans, validating that issues have been addressed and/or remediated.
• Perform validation of identified controls to ensure adequate governance, evidence of execution, and appropriate monitoring and escalation across various business functions.
• Leverage historical audit performance data to understand risk and compliance performance, determine root causes for gaps in compliance, and create action plans to address these gaps.
• Evaluate and create operating processes and procedures to improve efficiency, provide excellent service, and support the department's risk and control model.
• Review and analyze KPI/KRI's and related data to support business-related strategies.
• Identify opportunities to leverage information technology systems and automation in a practical and value-add way.
• Stay up-to-date with evolving industry/regulatory changes impacting the business.
• Assist and perform day-to-day project management and administration tasks in support of department-led projects and initiatives in a collaborative, team-based environment.
• Build a culture of continuous improvement, risk mitigation, and quality controls.

Requirements

• 7+ years related Payroll experience.
• Strong leadership skills with the ability to inspire and motivate a team and lead with an agile mindset.
• Solid understanding of control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
• Excellent problem-solving skills with a demonstrated ability to identify problems and systematically gather data, identify root causes, and address data integrity issues as needed.
• Experience collecting, transforming, analyzing, and reporting data to drive business decisions.
• Passionate for innovation and process improvement, seeking to improve and document processes, prevent issues, and effectively communicate across teams for awareness and understanding.
• Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).
• Sound judgment and the ability to handle complex issues accurately and timely.
• SOX Controls, Internal and External Audit experience.
• Prior Oracle HCM Payroll experience desirable.
• Proficiency with Alteryx and Tableau a plus.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching