Payroll & HR Manager

$72,000 - $84,000/Yr

Thirteenth Floor Entertainment Group - Long Beach, CA

Full-time - Mid Level

Long Beach, CA

Amusement, Gambling, and Recreation Industries

About the position

The Payroll and HR Seasonal Manager for Dark Harbor will be responsible for overseeing all payroll and human resources functions during the event season. This role is critical in ensuring smooth operations related to employee management, including hiring, onboarding, payroll processing, and employee relations. The manager will be on-site every evening to address immediate HR concerns, support timekeepers, and support the team during event hours. This position requires a hands-on approach to managing payroll and HR processes, ensuring compliance with labor laws, and fostering a positive work environment for all seasonal staff. The manager will also play a key role in conflict resolution and maintaining employee morale during the busy event season. Key responsibilities include ensuring accurate timekeeping and payroll processing for all seasonal employees, monitoring employee attendance, and handling payroll-related inquiries. The manager will assist with the recruitment and onboarding of seasonal staff, conducting orientations, and maintaining accurate employee records. Additionally, the manager will act as the primary point of contact for employee-related concerns during event hours, mediating conflicts and addressing performance issues. Compliance with company policies and labor laws is essential, as is the ability to manage employee schedules and attendance effectively. The role also involves documenting and managing employee incidents or workplace accidents, collaborating with safety and security teams to ensure timely reporting and follow-up.

Responsibilities

• Ensure accurate timekeeping and process payroll for all seasonal employees.
• Monitor employee attendance and ensure compliance with scheduling and shift assignments.
• Handle payroll-related inquiries and resolve any discrepancies.
• Collaborate with payroll and timekeepers to ensure payroll is completed on time and according to regulations.
• Assist with the hiring and onboarding of seasonal staff.
• Conduct orientations and ensure all necessary employment paperwork is completed.
• Maintain accurate and updated records for all employees.
• Act as the primary point of contact for all employee-related concerns during event hours.
• Mediate conflicts, address performance issues, and provide support to supervisors in managing their teams.
• Ensure a positive, professional, and safe work environment for all staff members.
• Ensure that all staff adhere to company policies and procedures, including safety guidelines.
• Monitor and manage compliance with labor laws and company-specific regulations (e.g., overtime, meal breaks).
• Oversee the creation and management of employee schedules.
• Track attendance, manage call-outs, and ensure appropriate staffing levels for each night.
• Coordinate with department leads to address any last-minute staffing needs or changes.
• Document and manage employee incidents or workplace accidents.
• Collaborate with safety and security teams to ensure timely reporting and follow-up.

Requirements

• Hands-on experience with payroll software (PayCom).
• Familiarity using Excel and spreadsheets.
• Excellent analytical skills.
• The ability to work under tight deadlines.
• BSc in Human Resources Management, Accounting or relevant field.
• Experience in payroll, human resources, or management, preferably in a seasonal or event-based role.
• Strong understanding of payroll systems and HR policies.
• Ability to work nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Strong problem-solving and conflict-resolution skills.
• Ability to work in a fast-paced, high-stress environment.