Payroll Implementation Specialist

$75,005 - $82,514/Yr

Justworks - New York, NY

Full-time

New York, NY

Professional, Scientific, and Technical Services

About the position

The Payroll Implementation Specialist at Justworks is responsible for onboarding new clients to the payroll platform, ensuring accurate entry and balancing of payroll history. This role involves collaboration with various teams and clients to facilitate a smooth transition onto the Justworks Payroll platform, focusing on operational efficiency and problem-solving.

Responsibilities

• Fully review client information for completeness before onboarding.
• Setup Justworks Payroll clients in the online payroll system, ensuring accurate earnings, deductions, and taxes.
• Load prior payroll history and balance it against previously filed tax returns for accuracy.
• Provide exceptional communication and follow-up with clients and internal teams throughout the implementation process.
• Perform parallel payroll processes to identify discrepancies.
• Troubleshoot and resolve payroll and tax discrepancies before clients go live.
• Work within predetermined onboarding SLAs based on client size and complexity.
• Escalate potential issues early to avoid affecting the implementation timeline.
• Contribute to improving the payroll implementation process for better efficiency.
• Continuously document and update the implementation process for consistency.

Requirements

• Minimum 2-3 years of Payroll Implementation experience with a prior payroll provider.
• Strong research and analytical skills to navigate various payroll processes.
• Excellent written and verbal communication skills with attention to detail.
• Ability to explain complex topics in simple terms.
• Creative problem-solving skills and ability to prioritize workload.

Benefits

• Competitive hourly wage range of $36.06 to $39.67 per hour.