Payroll Manager

Roth Staffing Companies - Baltimore, MD

Full-time - Mid Level

Baltimore, MD

Administrative and Support Services

About the position

The Payroll Manager is responsible for overseeing and facilitating the payroll process for a growing non-profit organization, ensuring accurate and timely payroll transactions for over 4,500 employees. This role involves managing payroll systems, ensuring compliance with payroll laws, and providing exceptional customer service to internal and external stakeholders. The Payroll Manager will also mentor team members and support the Director of Processing Operations with various projects and initiatives.

Responsibilities

• Manage and facilitate bi-weekly and weekly off-cycle payroll for over 4,500 participant employees according to FMCS contract.
• Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, and taxes.
• Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
• Prepare and maintain accurate records and reports of payroll transactions.
• Maintain quarterly W-2 reviews in preparation for accurate and timely annual distribution.
• Facilitate and model outstanding customer services with internal departments/divisions and external participants, participant employees, and other stakeholders.
• Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Scale payroll processes with a focus on process improvements and system optimization; partner with IT to optimize system functionality and exploit opportunities for automation.
• Partner with the Outreach team to ensure the proper setup of new employees, special tax exemptions, Employee Change Forms, etc.
• Facilitate audit processes as it relates to payroll by providing records and documentation to auditors/outside entities.
• Manage and mentor payroll team members.
• Support the Director of Processing Operations with special projects and initiatives.
• Maintain knowledge of payroll laws and ensure compliance.
• Maintain a deep understanding of self-direction and the FMCS contract; support compliance reporting efforts.

Requirements

• BS in accounting or related field required.
• 5 years leadership experience in large, complex payroll administration required.
• Excellent oral and written communications skills.
• Strong interpersonal skills with the ability to manage positive communication in difficult situations.
• Strong analytical, project management, and documentation skills required.
• Demonstrated ability to exercise good judgment in sensitive situations.
• Ability to work independently and collaboratively among diverse personalities with employee and stakeholder populations.
• Ability to exercise initiative and think creatively in the improvement of processes to drive results.
• Proven ability to remain flexible, calm under pressure, and adaptive to change as priorities shift.
• Proficiency in MS Word, Excel, and Outlook required.
• Experience with Intact and Paycom payroll is a plus.
• Experience with payroll and general ledger software required.