Willis Towers Watson - Fort Lee, NJ
posted 3 days ago
About the position
TRANZACT, a leading name in the performance marketing arena in the USA, specializes in the Medicare health insurance and life and supplemental insurance sectors. Our focus is on leveraging cutting-edge marketing strategies to optimize conversions and enhance customer experiences. As we continue to grow, we are looking for a Payroll Manager to join our dynamic team. Our partnerships with top-tier insurance carriers like Humana, Cigna, Blue Cross Blue Shield, Anthem, and UnitedHealthcare highlight the significant and stable nature of our business, driven by the constant influx of over 10,000 seniors becoming eligible for Medicare each day. When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle: Be Real - that means being genuine, keeping your word, and having the courage to make tough decisions.
Responsibilities
- Oversee the preparation and production of bi-weekly, semi-monthly and monthly payroll for approximately 3,000 employees across multiple states
- Ensure accuracy and completeness of payroll processes by establishing and implementing an auditing and quality control process
- Provide accurate, real-time data to our Operations Leadership Team to enable them to make strategic decisions
- Prepare payroll posting files and provide support to accounting department to reconcile payroll accounts
- Ensure compliance with federal, state, and local payroll, wage, and hour laws utilizing best practices
- Establish a high performing team with a focus on exceptional customer service and quality results
- Act as the subject matter expert and stay current on payroll systems, regulations, and labor laws impacting the payroll process
- Identify process improvement opportunities and lead payroll optimization projects
- Monitor changes in regulatory requirements and internal policy changes, partnering cross-functionally to determine if payroll processes need to be updated
- Ensure accuracy of W-2s
- Analyze workflow process gaps, proactively recommending solutions, and implementing improvements
- Support audits such as 401(k) audits, workers' compensation audits, and internal audits
- Create and maintain process documentation
- Troubleshoot and resolve payroll and timekeeping system issues promptly
- Perform additional duties as assigned
Requirements
- Bachelor's degree in accounting, finance, business administration or a related field required
- 10+ years of experience in payroll operations across multiple states
- 5+ years of experience in managing and motivating direct reports and teams
- Strong attention to detail and accuracy
- Intermediate proficiency in Microsoft Excel
- Excellent interpersonal skills, positive attitude, flexibility, and willingness to learn new proficiencies and systems
- Expertise in payroll and tax regulations at the federal, state, and local levels
