PAYROLL OFFICE SPECIALIST

$54,492 - $73,284/Yr

University of Washington - Seattle, WA

Full-time - Mid Level

Seattle, WA

Educational Services

About the position

The Payroll Office Specialist at the University of Washington plays a critical role in executing Tier 2 payroll transactional functions within the Payroll framework. This position is responsible for ensuring the completion of payroll transactions, supporting payroll processes, and addressing escalated inquiries while contributing to a high level of customer service and continuous improvement within the payroll operations team.

Responsibilities

• Provide extensive insight and direction related to payroll transactional processes, including payroll inputs, time entry corrections, and overpayment recovery.
• Ensure completion of assigned payroll transactions in accordance with established standards.
• Support development of internal controls and management reports based on state and federal tax regulations.
• Identify process improvement opportunities to enhance customer services.
• Support timely resolution of complex issues and inquiries.
• Coordinate with other resources to address escalated inquiries as required.
• Utilize ServiceNow to manage inquiries and issues according to established protocols.
• Support periodic Workday update processes, including payroll testing activities.
• Contribute to Payroll knowledge management processes, including the identification and verification of content changes.
• Support Payroll training activities, including the development and verification of relevant content.

Requirements

• A Bachelor's Degree in accounting, business administration, computer science, economics, or a closely related field with college-level accounting courses.
• Three years of experience working in a payroll-related role, including knowledge of payroll transactional processes, accounting standards, and taxation requirements.
• Two years of experience processing transactions in the payroll domain.

Nice-to-haves

• Experience with Workday and ServiceNow systems.
• Knowledge of state and federal tax regulations.
• Strong collaboration skills with team members and external subject matter experts.

Benefits

• Generous benefits and work/life programs.
• Professional growth opportunities.
• Unique resources in a diverse and intellectually stimulating environment.