Payroll Operations Employee Services Specialist Greenvill...

Robert Half - Greenville, SC

Full-time - Entry Level

Greenville, SC

Administrative and Support Services

About the position

The Payroll Operations Employee Services Specialist role at Robert Half involves coordinating and executing payroll tasks while managing service inquiries from employees and stakeholders. This position is essential for ensuring accurate and timely payroll processing and compliance with legal and audit requirements. The successful candidate will work closely with various departments and serve as a subject matter expert in payroll operations.

Responsibilities

• Coordinate and execute day-to-day payroll operations in partnership with Managed Services Provider.
• Process and analyze reports according to established schedules, ensuring all data required for legal, tax, or audit purposes are maintained.
• Perform accurate and timely entry of job, salary, and personal data into payroll system.
• Manage workload and payroll processing deadlines to ensure payroll is accurate, complete, and timely.
• Analyze and resolve data discrepancies between the HRIS and payroll database systems.
• Review, correct, and approve data inputs; analyze pre- and post-payroll audit reports to identify and correct errors.
• Provide support to the garnishment process, partnering with managed services where required.
• Function as Subject Matter Expert regarding all aspects of time, and payroll system functionality.
• Provide employee support regarding personnel records, time input, and earnings, deductions, and tax.
• Support HR Operational Services, Benefits, Compensation, and Finance colleagues with all requests.
• Enter, follow-up, and resolve tickets in the ServiceNow and ADP CRM tools.
• Ensure Confidentiality, Data Privacy, Data Security and SOX requirements are met at all times.
• Prepare and process off cycle payrolls to ensure compliance with state regulations relating to final pay.

Requirements

• Demonstrated proficiency in payroll operations and related financial services.
• Experience with using 'About Time', 'ADP - Financial Services', and other HRIS Systems.
• Strong understanding of salary structures, tax, and other payroll functions.
• Ability to manage and coordinate with various stakeholders and business partners.
• Proven track record in ensuring compliance with internal control and confidentiality guidelines.
• Skilled in resolving issues related to discrepancies in payroll and benefits functions.
• Solid background in audit and compliance procedures.
• Proficiency in using CRM systems for efficient coordination and communication.
• Ability to process payroll and handle related deductible aspects.
• Demonstrated expertise in providing training and creating necessary documentation.
• Commitment to maintaining strict confidentiality and high ethical standards.
• Excellent interpersonal skills to work effectively with various departments.
• Strong analytical skills to identify and resolve payroll discrepancies.
• Proficiency in finance and understanding of financial implications of payroll processes.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan