Coadvantage - Bradenton, FL

posted 24 days ago

Full-time - Entry Level
Bradenton, FL
10,001+ employees
Professional, Scientific, and Technical Services

About the position

The Payroll Specialist position at CoAdvantage is a vital role within our internal office, focusing on the administration and compliance of payroll processes. This position requires the use of payroll system software to compile and manage all aspects of payroll data, including reconciliation and preparation of payroll reports and forms. The Payroll Specialist will provide exceptional customer service to both clients and employees regarding payroll-related inquiries, ensuring that all payroll issues are addressed efficiently and effectively. In this role, the Payroll Specialist will be responsible for ensuring compliance with government regulations related to payroll processing. This includes auditing all aspects of payroll, benefits, and employee data to guarantee accuracy. The specialist will set up necessary deductions as required by clients and update worksite employee records as needed. Additionally, the Payroll Specialist will compile reports as requested by clients and will be expected to process high volumes of payroll accurately and timely. The role may also involve handling special projects and maintaining regular communication with both internal and external clients to foster strong relationships. Regular attendance during normal business hours is required, and the Payroll Specialist will also be responsible for answering the main phone line and addressing client inquiries via email and phone. The ability to manage CRM tool tickets and cases is also a key component of this position, ensuring that all client needs are met promptly and professionally.

Responsibilities

  • Responsible for the administration and compliance of payroll issues.
  • Provides client and employee services to support external client's employees with payroll questions.
  • Responsible for complying with government regulations relative to payroll processing.
  • Responsible for auditing all aspects of payroll, benefits and employee data to ensure accuracy.
  • Set up deductions as required by client/payroll.
  • Update worksite employee records as needed.
  • Responsible for compiling reports as requested by client(s).
  • Able to process high volume and client payroll.
  • Performs other duties as assigned to include special projects.
  • Ability to work with internal and external clients on relationship building.
  • Responsible for answering main phone line / client inquiries (email and phone) as needed.
  • Handle CRM tool tickets and cases.

Requirements

  • 2 years minimum high-volume payroll experience.
  • Understanding of payroll laws and multi-state payroll laws, rules of over-time, etc.
  • Strong clerical skills with good verbal and written communication.
  • Strong attention to detail.
  • Ability to work accurately and quickly under company deadlines.
  • Ability to deal with clients and employees in an efficient and professional manner.
  • Ability to evaluate situations and provide expedient resolutions.
  • Communication skills - ability to express ideas clearly and concisely, in writing and verbally.
  • Ability to effectively present information in one-on-one and small group situations to clients, employees and internal staff.
  • Interpersonal skills - cooperative, courteous, flexible and good natured.
  • Effective work skills - conscientious, persistent, resourceful, productive and active.
  • Experience using large ERP systems preferred.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) required.

Nice-to-haves

  • CPP or FPC Certification Preferred.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Short & Long term Disability
  • Voluntary Life insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • 401k
  • Various other ancillary options
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