Payroll Specialist (FL)

Gt Independence - Sturgis, MI

Full-time

Sturgis, MI

Administrative and Support Services

About the position

The Payroll Specialist is responsible for managing payroll processes, billing, and customer service duties. This role involves maintaining employee and client records, ensuring compliance with audit standards, and collaborating with various stakeholders to optimize service delivery. The specialist will also handle timesheet reviews, document management, and administrative tasks while upholding company values and mission.

Responsibilities

• Creates, completes, updates, and reviews employee and client records.
• Enters information into computer databases for effective record keeping.
• Administers new and existing DocuSign accounts.
• Prepares and sends documents via mail using approved communications.
• Ensures the proper naming and saving of documents in the document management system.
• Assists stakeholders in returning documents.
• Serves as an escalation point for DocuSign support issues from the Operations staff and customers.
• Ensures all compliance standards are met for audit purposes.
• Performs timesheet reviewing.
• Performs time-tracking.
• Performs proofing & posting.
• Reviews overlap and overtime reports.
• Makes and receives phone calls to support external and internal stakeholders.
• Accurately and efficiently completes payroll checklists for assigned agencies.
• Resolves any discrepancies that may exist in the document.
• Works with supervisor to identify strategies for reducing errors.
• Collaborates with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements.
• Completes administrative tasks such as filing, copying, data entry, etc.
• Prepares and submits invoices to agencies.
• Applies payments.
• Collects on unpaid claims.
• Maintains confidentiality of records relating to clients.
• Collaborates with other staff members to optimize delivery of services.
• Identifies opportunities to improve GT processes.
• Upholds company values and mission.
• Other duties as assigned.

Requirements

• High School Diploma or GED required.
• At least 1 year of related work experience.
• Excellent written and oral communication skills.
• Extensive experience in working on complex projects with critical thinking and problem solving.
• Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing.
• Demonstrate the ability to balance work pressure with time management skills.
• Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities.
• Experience in working, initiating, and maintaining a highly effective team.
• Competent in the use of Microsoft programs and the Internet.
• Competent use of Excel.

Nice-to-haves

• Associate degree preferred.
• Knowledge of administrative procedures.
• Attention to detail.
• Basic math skills.