Payroll Specialist I (1995)

$20 - $25/Yr

Asure Software - Rochester, NY

Full-time - Mid Level

Rochester, NY

501-1,000 employees

Publishing Industries

About the position

Asure is a Human Capital Management (HCM) company with over 600 employees, helping businesses develop their human capital to achieve growth and compliance. The Payroll Specialist position is based in Rochester, NY, and involves managing payroll for a dedicated group of clients. The role requires maintaining employee payroll records, processing various payroll scenarios, and ensuring compliance with laws and regulations. The Payroll Specialist will also develop client relationships, respond to inquiries, and assist with training and updates related to payroll systems and regulations.

Responsibilities

• Enter and maintain employee related information in the payroll system.
• Administer all payrolls within an assigned portfolio of customers.
• Process a variety of different payroll scenarios including weekly, semi-monthly, and custom calendar.
• Produce preliminary payroll reports and confirm accuracy against time sheets and other payroll data.
• Verify time and attendance records, wage computation, and pay adjustments.
• Develop and maintain positive relationships with clients for payroll processing support.
• Respond to customer inquiries in compliance with Service Level Agreements.
• Conduct quality control and auditing to ensure accuracy.
• Assist with month-end, quarter-end, and year-end processes.
• Assist with training sessions on system functions and regulatory changes.
• Manage updates to customers' leave plans and ancillary products.
• Proactively problem-solve payroll and tax law inquiries.
• Mentor and train junior payroll specialists.
• Interpret payroll publications to resolve issues.
• Maintain knowledge of payroll processing system features and wage/tax law changes.
• Build and update Payroll procedures manual.

Requirements

• CPP certification or 5+ years of automated payroll experience.
• Associate degree in accounting, finance, or business, or equivalent work experience required; Bachelor's degree preferred.
• Previous payroll processing experience in a client-facing environment.
• Direct experience in various SaaS payroll systems.
• Project management skills to navigate multiple tasks.
• Professional presentation of written information.
• Excellent organizational skills and attention to detail.
• Exceptional customer service skills.
• Polished verbal and written communication skills.

Benefits

• Medical, Dental, Vision, HSA, FSA effective on day 1.
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability.
• 401K Program with 3% safe harbor contribution.
• Employee Stock Purchase Program.
• Fitness Reimbursement Program.
• Self-Managed PTO.