Dexian LTD. - Pineville, NC
posted 2 months ago
The Payroll Operations Specialist position at Compass Group involves a variety of responsibilities centered around payroll processing and operational efficiency. The role is designed for individuals who are detail-oriented and possess strong analytical skills. The specialist will be responsible for creating work orders and accurately capturing structured data to ensure proper audit trails and statistical analysis. This position requires the ability to identify inefficiencies in existing processes and document current workflows to enhance operational effectiveness. The specialist will also need to understand and resolve questions or issues presented by field managers, taking full ownership of the resolution process. In addition to these responsibilities, the Payroll Operations Specialist will provide support during high call volume periods, adhering to established procedures and performance standards. The role includes making recommendations for process changes, documenting and testing these changes, and providing training to team members. The specialist will be expected to support various payroll applications, including SAP, MyCPM, MySTAFF, and MyRequests, and will need to make recommendations for future improvements based on their interactions with these systems. Other tasks include processing off-cycle checks, completing necessary corrections from internal data audits, and providing customer service leadership on projects that involve multiple teams within the department. The ideal candidate will have a strong desire to learn and actively seek new opportunities, demonstrating a solid work ethic and the ability to remain productive even during idle times. This position is initially on-site for five days a week, with the potential for hybrid work based on performance.