Unclassified - Pensacola, FL
posted 3 months ago
The Payroll Specialist II position is a critical role within our organization, responsible for ensuring the accurate and timely processing of payroll for our clients. This position reports directly to the Operations Manager and is accountable for delivering high-quality service to clients. The Payroll Specialist will engage with clients daily to gather necessary payroll data, including salary adjustments, special payments, tax allocations, and employee deductions. This role requires a proactive approach to client communication, ensuring that all payroll-related data is accurately entered and processed according to established schedules. In addition to data entry, the Payroll Specialist will maintain a strong focus on client retention by providing exceptional customer service. This includes resolving client inquiries and issues related to payroll production and tax matters. The specialist will also stay informed about changes in payroll processing systems and wage and tax laws, liaising with federal, state, and local tax agencies as needed. Maintaining organized client files and participating in branch training sessions are also essential functions of this role. The ideal candidate will thrive in a fast-paced environment, demonstrating strong attention to detail and problem-solving skills. This position is full-time, with a standard 40-hour work week, and is located in Pensacola, FL. The Payroll Specialist II will play a vital role in fostering positive relationships with clients and ensuring the smooth operation of payroll services.