ADP - Miami, FL
posted 3 months ago
ADP is hiring a Client Onboarding Specialist. In this role, you will be responsible for carrying the ADP relationship forward after a sale and facilitating the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. Your primary focus will be on building relationships with clients and ensuring a seamless implementation of ADP's technologies, which is crucial for the long-term success of your clients. Your efforts will directly impact the day-to-day lives of employees at these businesses, influencing everything from paychecks to health benefits and beyond. Your daily responsibilities will include ensuring that clients are comfortable using ADP's products and services. You will partner with clients to understand their business needs, analyze existing systems, interface requirements, and business processes, and guide them towards the best solutions tailored to their unique needs. Each day will present new challenges as you work with clients from various geographies and industries, requiring you to adapt your approach to meet their specific requirements. This dynamic environment is complemented by ADP's top-ranked training programs, which will equip you for success in your role. To excel in this position, you must thrive in a metrics-driven environment and be comfortable with a structured workday. Your ability to build rapport and establish trust with clients is essential, as is your clear and professional communication style, both over the phone and in writing. Your client satisfaction scores will reflect your success in this role. ADP fosters a fun and inclusive culture, where you can not only build a career but also form lasting friendships with colleagues who share your values.