Payroll Specialist

System One - Pittsburgh, PA

Full-time

Pittsburgh, PA

Administrative and Support Services

About the position

The position involves providing excellent customer service to the company's U.S. stores, field management, and other areas of the business. The primary responsibilities include verifying, balancing, and auditing payroll transactions, as well as managing the setup, processing, and research related to time reporting systems and processes, including the Workforce Management System and other time/information collection applications. This role is crucial in ensuring the accuracy of payroll transactions and maintaining the confidentiality of sensitive information. In this hybrid work model, the employee will interact and partner with various stakeholders, including ADP (the payroll service provider), store employees, field management, HR, legal counsel, and other departments within the company. Effective communication regarding payroll policies and procedures is essential, as is the ability to respond to inquiries from store employees and management in a timely and professional manner. The role also requires the administration of time reporting systems to ensure compliance with FLSA overtime rules and the timely collection of employee hours for payroll processing. The employee will create queries and reports for management, auditors, HR, and legal purposes, coordinate activities related to processing accelerated termination pays, and assist with testing system changes and upgrades. Additional projects and duties may be assigned as needed.

Responsibilities

• Provide excellent customer service by responding to store employees/management and addressing inquiries in a timely and professional manner
• Interact and partner with ADP (AE's payroll service provider), store employees, all levels of field management, HR and legal counsel, and other departments in the company
• Communicate effectively concerning payroll policies/procedures and issues to store employees
• Perform verification and balancing functions, and research discrepancies as necessary to ensure the accuracy of payroll transactions
• Administer AE's time reporting systems to ensure the proper setup of FLSA overtime and other rules, and the timely collection of employee hours for processing in the payrolls
• Create queries and reports as needed by management, internal/external auditors, HR, Legal, and for research purposes
• Coordinate activities related to processing accelerated termination pays
• Ensure department confidentiality of sensitive information
• Assist with the testing of system changes and upgrades
• Perform other projects and duties as assigned

Requirements

• Bachelor's Degree in Finance, Accounting, or a business related field preferred
• 2+ years of relevant work experience (payroll experience [specifically ADP] preferred)
• High degree of proficiency in Gmail, Google Sheets, Google Docs, Excel & Internet applications
• Strong analytical, prioritizing, interpersonal, and problem-solving skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment

Benefits

• Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
• Participation in a 401(k) plan