Payroll Technical Training Specialist

$57,900 - $78,100/Yr

Delaware North - Buffalo, NY

Full-time - Mid Level

Buffalo, NY

51-100 employees

Performing Arts, Spectator Sports, and Related Industries

About the position

The Payroll Technical Training Specialist at Delaware North is responsible for designing and delivering high-quality training programs focused on payroll processes. This role plays a crucial part in enhancing employee knowledge and improving payroll systems through effective training initiatives. The specialist will collaborate with subject matter experts and stay updated on industry trends to ensure the training content is relevant and impactful.

Responsibilities

• Develop and facilitate payroll system training programs, including course materials and onboarding sessions for new hires.
• Stay updated on industry trends and emerging technologies to continuously enhance training content.
• Collaborate with subject matter experts to assess training needs and ensure accurate, relevant training delivery.
• Prepare and maintain documentation, SOPs, job aids, and assist with reporting and unit testing for payroll systems.
• Evaluate training effectiveness through performance metrics and feedback, making necessary adjustments to improve learning outcomes.

Requirements

• Bachelor's degree preferred; experience may substitute for degree.
• Minimum of 2 years of relevant experience in learning and development with proven experience as a training facilitator or similar role.
• Knowledge of adult learning principles and instructional design methodologies.
• Experience with Workday or UKG is a plus.

Nice-to-haves

• Certification in facilitation, training, or related areas preferred.
• Experience in program or project management preferred.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts