PBX Operator

Medical Center Health System - Odessa, TX

Full-time

Odessa, TX

About the position

The PBX Operator is responsible for operating the hospital switchboard, ensuring effective internal and external communications, and assisting in the documentation of departmental procedures. This role also involves performing minor maintenance on departmental equipment, requiring a good understanding of hospital operations and emergency procedures.

Responsibilities

• Operate the hospital switchboard to manage communications.
• Maintain internal and external communications effectively.
• Assist in documenting procedures used within the department.
• Perform minor maintenance on departmental equipment.

Requirements

• High school diploma or equivalent.
• Previous PBX or switchboard training preferred, but on-the-job training is acceptable.
• Ability to achieve maximum efficiency within three to six months.

Nice-to-haves

• Familiarity with hospital organizations, policies, and procedures.
• Knowledge of emergency procedures.
• Demonstrated customer service skills.