Dalton State College - Dalton, GA
posted about 2 months ago
Full-time - Entry Level
Dalton, GA
1,001-5,000 employees
Educational Services
About the position
The PC/AV Support Specialist at Dalton State College is responsible for providing specialized support for the deployment and maintenance of computers, peripheral devices, and classroom audiovisual (AV) equipment. This role also involves assisting with campus events that require AV support, ensuring that all technology functions smoothly to enhance the educational experience for students and faculty.
Responsibilities
- Deploys and maintains faculty and staff computers and peripherals
- Maintains faculty and staff peripheral devices, including keyboard, speakers, printers, etc.
- Builds, updates, and maintains faculty and staff Windows operating system image
- Maintains classroom audio-visual systems and systems used for campus events
- Staffs campus events requiring AV support
- Maintains and upgrades AV equipment in classrooms and campus event spaces
- Responds to equipment failures to troubleshoot and resolve problems
- Responds to help-desk ticket service requests
- Processes quotes and purchase orders
- Documentation.
Requirements
- Associate degree required, or at least two years of related experience required.
Nice-to-haves
- Relevant work experience in a college or university setting.
Benefits
- Healthcare options
- Retirement option: Teachers Retirement Systems (TRS)
- Tuition assistance
- $100 Well-being rewards
- 13 paid holidays
- Paid vacation and sick leave
- Paid parental leave
- Winter break (December Holidays)
