Pc Technical Support

Allegis Group - Beloit, WI

Full-time - Entry Level

Beloit, WI

10,001+ employees

Administrative and Support Services

About the position

The PC Technical Support role is focused on a Desktop Deployment project that will commence in early December and is expected to last over a year. The position involves following detailed documentation for building machines, preparing for deployment, and providing support to branch locations during this critical phase. The role is essential for ensuring a smooth transition and operational efficiency during the deployment process.

Responsibilities

• Troubleshoot PC-related issues effectively.
• Adhere strictly to provided instructions while also being proactive in learning new processes.
• Play a pivotal role in establishing build processes from the ground up.
• Identify any gaps within existing procedures and contribute valuable insights for improvement.
• Retain important information and adapt to evolving project needs as necessary.

Requirements

• Demonstrable experience in PC troubleshooting.
• Ability to follow complex instructions accurately.
• Keen learner with an aptitude for understanding technical build processes.
• Experience or interest in identifying procedural gaps and optimizing workflows.
• Must be able to work onsite 5 days a week.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)