BlueShield Of California - El Dorado Hills, CA
posted 4 days ago
The Technical Support Specialist role within the Technology Services and Operations team focuses on providing high-quality support for endpoint systems and technology. This position involves assisting customers with computer issues, both onsite and remotely, while ensuring a superior customer experience. The role includes imaging and deploying systems, documenting service requests, and maintaining asset tracking systems. The company emphasizes leadership development and continuous learning, seeking individuals who excel in creative problem-solving and team building.