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About the position
The Senior level Developer of the Pega Platform team is responsible for application service level achievement and customer satisfaction of Blue Shield of California’s Pega capabilities. This developer creates, configures, and manages the applications and related components and will be accountable for delivering BSC’s desired business outcomes. This includes understanding the functionality of the technical solutions used to enable business processes. This role requires interaction with our IT and Business partners (BU/Functional Area leaders) in determining solid business requirements/ applications solutions that support end user communication.
Responsibilities
- Create, configure, and manage applications and related components on the Pega Platform.
- Ensure application service level achievement and customer satisfaction.
- Deliver desired business outcomes for Blue Shield of California.
- Understand the functionality of technical solutions to enable business processes.
- Interact with IT and Business partners to determine business requirements and application solutions.
Job Keywords
Hard Skills
- Business Process
- Business Requirements
- Configuration Management
- Service Level
- Solutions Support
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