About the position
The People and Culture Manager is responsible for fostering a positive, inclusive, and dynamic workplace culture across the Bismarck Larks, Minot Hot Tots, and Funatix Events organizations. This position requires a strategic leader who is passionate about people and employee engagement, dedicated to developing and implementing HR strategies that align with the team's mission and values. The People and Culture Manager will oversee all aspects of human resources, including recruitment, talent development, performance management, and employee relations. This position will work with various individuals across the organization including but not limited to: full-time employees, seasonal employees, interns, host families, players, and coaches. In this role, the manager will oversee the employee life cycle, which includes recruitment, interviews, onboarding, training, performance reviews, goal-setting, and off-boarding. They will lead and conduct organization-wide trainings and facilitate team-building activities, employee milestones, and recognitions to promote and maintain a positive, high-performing culture across the team. The manager will also serve as the primary point of contact for employees and host families, ensuring open communication and addressing concerns, conflicts, and feedback in a timely and professional manner. Additionally, they will deploy yearly surveys to gauge satisfaction and determine solutions based on findings, acting as a cultural ambassador to ensure the team's values are consistently reflected in all interactions and processes. The People and Culture Manager will develop strong job descriptions and create effective recruitment and interview practices, manage the interview process, and maintain relationships with professional organizations, colleges, and community organizations to recruit a diverse pool of candidates. They will also manage compensation, benefits, and HR policies, ensuring alignment with local labor laws and best practices, and provide regular reports to leadership on turnover rates and employee satisfaction. Representing the team at various networking events and participating in community events will also be part of their responsibilities.
Responsibilities
- Oversee the employee life cycle, including recruitment, interviews, onboarding, training, performance reviews, goal-setting, and off-boarding.
- Lead and conduct organization-wide trainings.
- Facilitate team-building activities, employee milestones, recognitions, etc. to promote and maintain a positive, high-performing culture across the team.
- Foster open communication across full-time staff, seasonal staff, interns, host families, coaches, and players.
- Serve as the primary point of contact for employees and host families; team updates, addressing concerns, conflicts, and feedback in a timely and professional manner.
- Deploy yearly employee, host family, and players surveys to gauge satisfaction and determine solutions/recommendations based on findings.
- Act as a cultural ambassador, ensuring that the team's values are consistently reflected in all interactions and processes.
- Develop strong job descriptions, and create effective recruitment and interview practices.
- Post jobs and track applicants/candidates.
- Manage the interview process to ensure a positive experience for candidates and the hiring team through clear and timely communication.
- Develop and maintain relationships with professional organizations, colleges and universities, and community organizations to identify and recruit a diverse pool of candidates for all positions.
- Collaborate with marketing team to build marketing campaign to attract local and best-fit candidates.
- Manage compensation, benefits, and HR policies, ensuring alignment with local labor laws and best practices.
- Assist with the disbursement, collection, and organization of employment paperwork.
- Provide regular reports and updates to leadership on turnover rates, employee satisfaction, etc.
- Review and update handbooks for all groups associated with the team, including full-time employees, seasonal employees, interns, players, and host families.
- Assist with employee investigations, disciplinary action, and terminations.
- Represent the team at various networking events and participate in other outside community events, as defined by the team.
Requirements
- Bachelor's Degree with at least 2-3 years related experience in Human Resources required.
- A-PHR, SPHR, SHRM-CP or SHRM-SCP certification strongly desired.
- Understanding of federal, state, and local employment-related laws and regulations.
- Understanding of and experience with most or all the core aspects of Human Resource Management, including recruiting/staffing, employee relations, performance management, leadership development/training, and worker's compensation.
- Courage to make tough decisions and deliver complex messages with professionalism and poise.
- High level of interpersonal skills and ability to handle sensitive and confidential situations.
- Strong attention to detail in composing, typing, and proofing materials, data entry, establishing priorities, and meeting deadlines.
- Ability to establish and maintain effective relationships with management staff and employees.
- Outstanding leadership skills with a high capacity for managing multiple projects simultaneously, influencing and gaining credibility with all levels of employees.
- Organized with the ability to learn new programs and procedures quickly.
Nice-to-haves
- Experience in sports management or with sports organizations.
- Knowledge of employee engagement strategies and practices.
- Familiarity with community outreach and networking.
Benefits
- Annual salary
- Commission structure
- Health benefits
- Matching 401k program
- Team Gym Membership
- Unlimited PTO Requests*
