People Communications Manager

$105,000 - $137,000/Yr

Etsy - New York, NY

Full-time - Mid Level

New York, NY

Professional, Scientific, and Technical Services

About the position

The People Communications Manager at Etsy is responsible for developing and executing communication strategies that engage and inform a globally distributed employee base. This role supports the People + Workplace team and collaborates with various departments to ensure effective communication of critical programs and initiatives. The position requires a strong background in internal communications, particularly within a fast-paced tech environment, and aims to enhance employee experiences through effective messaging and knowledge management.

Responsibilities

• Manage the communication strategy and execution of critical evergreen people programs.
• Support the strategy for rolling out brand new programs.
• Oversee knowledge management tools to ensure employees have the necessary information.
• Lead key communications initiatives that engage a global audience.
• Develop and edit company-wide communications, including emails, presentations, and user guides.
• Support the design and execution of People + Workplace Office Hours.
• Manage the internal communications calendar for holistic visibility of messages.
• Capture feedback and identify ways to measure and improve communication effectiveness.
• Own governance and improvements to knowledge management tools, including the company-wide intranet.
• Advise senior leaders on effective change management and communication best practices.

Requirements

• 3+ years of experience in internal communications or people communications in a fast-paced tech company.
• High standards for excellence and attention to detail in communication.
• Excellent written, verbal, and visual communication skills.
• Experience with Google Workspace, Adobe Illustrator, Adobe Premiere, or Canva is a plus.
• Ability to distill complex ideas into clear communications.
• Proven ability to manage multiple projects and prioritize effectively.
• Experience working across multiple time zones and cultures.

Nice-to-haves

• Experience in a public tech company.
• Familiarity with change management best practices.

Benefits

• Equity package
• Annual performance bonus
• Competitive benefits supporting employees and their families