People Experience Lead
Unilever - Hammond, IN
posted 4 days ago
About the position
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If you have a customer mindset, strong bias for action, and passion for Human Resources then this role is just for you! As the People Experience Lead, you will be the key HR contact and face of the HR department for ~215 hourly team members at our Hammond, IN factory. In addition to directly supporting our hourly team members, you are the liaison between our Line Managers and our third-party HR support, acting as the first point of contact for all employee relations and general HR inquiries such as: employee relations concerns/grievances and resolution; serving as the subject matter expert in key HR processes; overseeing the execution of HR transactions; providing value added analysis and reporting; as well as other global HR projects and initiatives. Maintaining a balance between providing customer service/advocacy for team members and consistently administering company policies is critical in this union environment.
Responsibilities
- Coach and counsel employees, front line leaders and managers on employee relation matters.
- Seek continuous improvements in HR policies and evaluate current processes for increased efficiencies.
- Act as the first point of contact for employee relations inquiries, determining proper channel for resolution, interpreting policy, and advocating for team members.
- Manage and direct project teams from inception to completion, hitting deadlines and documenting progress.
- Lead and provide direction to managers regarding Performance Management Process (PMP).
- Partner with recruitment on hourly job openings and manage end-to-end onboarding of new team members.
- Manage the medical accommodation process to be aligned with Unilever policies and federal and state laws.
- Must be able to effectively manage conflict while creating an inclusive work environment.
- Manage the new hire onboarding process to include all relevant policies and support benefits and payroll setup activities.
- Foster a collaborative Union/Management relationship and administer the Collective Bargaining Agreement (CBA). Promote a positive, proactive employee relations atmosphere and that helps reduce and close grievances.
- Support union negotiation and collective bargaining agreement processes.
- Participate in AAP audits.
- Perform other duties as assigned.
Requirements
- 3 - 4 + Years of Manufacturing/Factory HR experience; 1+ years of experience in a union setting preferred.
- Bachelor's Degree, preferably in Business, Human Resources, or related field.
- Ability to provide both verbal and written information clearly, succinctly, and persuasively as well as ability to influence others.
- Natural curiosity and grit - love a challenge and will not give up when things get hard.
- Genuinely enjoy collaboration and are invested in individual and team success.
- Ability and willingness to work off shifts as needed and have stable schedule that provides support for third shift team members.
- Strong organizational skills are important as well as attention to details and an ability to multitask and see work through to conclusions (project management experience a plus).
- General knowledge of employment laws and practices.
- Proven track record of successfully working in a complex, matrix organization.
- Ability to work independently, taking ownership to positively influence the end result despite differing goals and priorities.
- Action-oriented to initiate appropriate resources and tools to ensure delivery on key HR processes.
- Strong stakeholder management with ability to impact and influence different areas of the organization.
- Continuous improvement / simplification mindset and experience.
Nice-to-haves
- Experience navigating and using an HRIS system, such as Workday or similar.
- Ability to analyse data to make key decisions to drive performance.
- Ability to design, implement/execute, and measure the impact of organizational interventions.
- Maintain, coordinate, monitor and report HR trends and issues within scope of work.
- Coordinate and keep up to date with the on-boarding process with safety and operation teams.
Benefits
- Health insurance (including prescription drug, dental, and vision coverage)
- Retirement savings benefits
- Life insurance and disability benefits
- Parental leave
- Sick leave
- Paid vacation and holidays
- Access to numerous voluntary benefits
