People & Office Operations Manager

$77,480 - $105,082/Yr

Making Waves Education Foundation - Richmond, CA

Full-time - Mid Level

Remote - Richmond, CA

About the position

The People and Office Operations Manager at Making Waves Education Foundation is responsible for ensuring efficient and compliant people processes and office operations. This full-time role involves managing daily operations, improving systems, and fostering a positive employee experience within a small hybrid team. The position requires balancing structure and compliance with opportunities for innovation, ultimately supporting the organization's mission of educational equity.

Responsibilities

• Work closely with the COO to turn people and office operations strategies into clear workflows and processes.
• Manage onboarding and offboarding, ensuring a seamless and compliant experience for employees.
• Maintain accurate employee records in systems like ADP Workforce Now, leveraging automation where possible.
• Oversee daily office operations, ensuring spaces are clean, organized, and functional.
• Co-facilitate the Build Community Committee to organize team-building activities and events.
• Develop systems to solicit and act on staff feedback to enhance employee experience.
• Manage relationships with external vendors, including hiring and IT contractors, to align with organizational needs and budgets.

Requirements

• At least 3 years of relevant experience in operations, HR/people operations, or office management.
• Experience managing employee systems (e.g., ADP Workforce Now) and onboarding/offboarding processes.
• Strong organizational and project management skills, with the ability to prioritize tasks and maintain detailed workflows.
• Familiarity with Microsoft Office Suite and SharePoint, with the ability to troubleshoot basic IT issues.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.

Nice-to-haves

• Proactive mindset with a passion for learning and improving.
• High attention to detail and a focus on delivering high-quality work.

Benefits

• $37.25-$50.52 per hour (equivalent to $77,682-$105,099 annually), depending on experience.
• 51 total days off per fiscal year, including holidays, vacation, sick, and personal time.
• 100% employer-paid medical, vision, and dental coverage for staff; 90% for dependents.
• Monthly staff lunches, retirement match, mental health benefits (HRA), FSA options, and a professional development stipend.