People Operations Coordinator

About the position

The People Operations Coordinator at Alternative Wellness Services (AWS) is pivotal in supporting the organization's mission to provide compassionate behavioral health and wellness care. This hybrid role involves a blend of remote and in-office responsibilities, ensuring seamless HR and Payroll operations while maintaining the highest standards of confidentiality and compliance. The People Operations Coordinator reports to the Practice Manager, Business Manager, and CEO, depending on the task, ensuring comprehensive oversight and alignment with organizational goals. In this role, you will be the point person for the People Operations Department. You will manage bi-weekly payroll processing, maintain accurate and up-to-date employee records, and oversee the administration of employee benefits, including open enrollment periods. You will guide and support staff in onboarding new hires, managing employee relations, and ensuring compliance with HR policies and regulations. Your expertise in HRIS management and Paylocity software will be crucial in advising leadership on leveraging these systems for efficiency and data-driven decision-making. Additionally, you will be responsible for ensuring compliance with DHHS Licensing Guidelines, assisting with inspections, and maintaining personnel records in line with state regulations. The People Operations Coordinator will play a key role in fostering a positive work environment, supporting employee engagement initiatives, and contributing to the overall well-being of our employees. This position demands strong organizational skills, attention to detail, and the ability to work effectively both independently and as part of a team.

Responsibilities

• Manage bi-weekly payroll processing and maintain accurate employee records.
• Oversee the administration of employee benefits, including open enrollment periods.
• Guide and support staff in onboarding new hires and managing employee relations.
• Ensure compliance with HR policies and regulations.
• Assist with inspections and maintain personnel records in line with state regulations.
• Manage the onboarding process through remote tools and conduct orientation sessions.
• Oversee electronic personnel record management and ensure confidentiality.
• Manage applicant inquiries and coordinate recruitment activities.
• Support the administration of employee benefits and collaborate with the benefits broker.
• Prepare HR reports and metrics for management.
• Serve as the primary point of contact for employee inquiries regarding payroll and benefits.
• Collaborate with the HR Consultant to manage workers' compensation and unemployment claims.
• Ensure compliance with DHHS Licensing Guidelines and assist with inspections.
• Provide comprehensive supervision and support to team members within the People Operations Department.

Requirements

• Bachelor’s degree in human resources, business, or a related field (preferred).
• Proven experience in payroll processing and benefits administration.
• Ability to maintain a flexible work schedule in accordance with employee and programmatic needs.
• Proficient in Paylocity, Benefits Administration Portals, HRIS platforms, Google for Business, Microsoft Office, Zoom, and other agency-utilized computer programs.
• Ability to pass a comprehensive background check.
• Possess a current, valid Maine Driver's License and a driving record acceptable to AWS.
• Current proof of personal auto insurance.

Nice-to-haves

• SHRM-CP Certification (completed within first year as People Ops Coordinator).