People Operations Lead

About the position

We are looking for a driven People Operations Lead who can be a positive force to drive operational efficiency, manage best-in-class technology, design intentional processes, and contribute to delivering an exceptional employee experience. This role will play a key part in managing employee requests, driving strategic business process improvements in Workday, maintaining data integrity across our people technology, and managing compliance related activities for the People Ops team. We're looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow. Join us and be a part of a mission-driven company that is passionate about investing in people operations.

Responsibilities

• Uses a deep understanding of Workday to initiate and complete key business processes from position creation to onboarding and offboarding.
• Responsible for accurately reviewing employee data into Workday and appropriately managing large sets of data for EIB processing.
• Partner with stakeholders in People and Payroll to coordinate and serve as a People Ops leader for various initiatives.
• Provides high quality employee and manager support by directing employees to the right resources, and representing our company policies and practices.
• Design and implement programs to minimize manual transactions and automate processes while improving the company's knowledge-based People-related policies and practices, resulting in the improvement of self-service capabilities.
• Prepare, review, interpret and analyze a variety of data, information and reports and make recommendations on findings.
• Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
• Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements.
• Develop and deliver training related to People Ops programs.
• Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself.
• Perform additional People Operations duties and projects as they arise.

Requirements

• Expertise in our people tools including Workday HCM, Greenhouse, CultureAmp, and more. Additional workday module experience is a plus.
• 5+ years of experience working in People Ops teams at fast-paced, scaling organizations.
• High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
• Experience with best in class HR practices and program development that allows you to influence the needs of stakeholders across the People function and beyond.
• Strong HR operational knowledge across technology, process design, and employee experience.
• Ability to work 'hands-on' and willingness to 'roll up your sleeves' to get things done.
• Solid problem solving and critical thinking skills while exercising sound judgment.
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.
• Excellent verbal, written and interpersonal communication skills required.
• Proven time management skills and project management skills, with the ability to manage a high volume of requests.
• Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
• Ability to work independently and as part of a distributed team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.

Benefits

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend