People Operations Lead

About the position

Sendbird is seeking a People Operations Generalist for our dynamic and fast-growing company. In this position, you will report to the CFO and work closely with a global People & Culture team to provide essential services to the Sendbird community, including but not limited to onboarding/offboarding, benefits administration, and immigration support.

Responsibilities

• Champion our core values, participate in the development and execution of the People Operations roadmap, and create 'moments that matter' throughout the employee journey
• Support People Operations functions in the US and EMEA, such as Pre-Hire, Onboarding, and Offboarding
• Provide assistance in payroll processing to ensure all employees' accurate and timely payments
• Provide People Operations support across the business and serve as a point of contact for general benefit and people-related questions
• Own tools, systems, and infrastructure that support the People function, such as Pave and BambooHR
• Identify opportunities for efficiency and process improvements in benefits, immigration, policies, compliance, and HR data management
• Provide analytics and insights about the workforce to enhance business operations

Requirements

• B.S. or B.A. degree and minimum 4+ years of relevant, progressive career experience
• Positive and professional business presence
• Strong working knowledge of HR policies and laws
• Deep understanding of the tech startup industry
• Experience with a wide variety of systems and tools (HRIS systems, people management platforms, etc.)

Benefits

• 20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off
• Company subsidized medical, dental, vision insurance (100% for the employee, 80% for dependents)
• Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan
• Equity program
• 401K program
• Parental leave
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3,500 for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages