People Operations Lead

Right At School - Phoenix, AZ

Full-time

Phoenix, AZ

Social Assistance

About the position

Right At School is a leading for-profit education enrichment company that offers before-and after-school programs to children across the country. We take pride in providing safe, engaging, and meaningful in-school and extracurricular programs to enrich the lives of students, give parents peace of mind, and enable schools to focus on their academic mission. With the help of our amazing team, we've grown at an exciting rate, achieving 50-75% growth year after year since inception. We are so grateful to have so much support from the communities we serve and are also very proud of what we've accomplished in a short period of time. Currently, we are looking for a People Operations Lead. The successful candidate is a self-starter who is eager to expand their skills within Human Resources in support of the full team member lifecycle, and likes to get things done. They are resourceful and can adapt in a fast-paced environment. With a focus on both tactical and project-oriented HR Operations activities, they will work on a variety of HR functions such as serving as lead for the People Operations team members, administering and leveraging HR systems and processes to ensure data accuracy and compliance, managing the onboarding of new hires, leading People Operations projects, creating and maintaining employee-related data and reports, and finding efficiencies that better serve the organization and the individual employees. The role also involves documenting and maintaining processes for People Operations functions and maintaining thorough knowledge of HR best practices.

Responsibilities

• Serve as lead for the People Operations team members
• Administer and leverage HR systems and processes to ensure data accuracy and compliance
• Manage the onboarding of new hires, ensuring all requirements are satisfied while ensuring a positive experience for applicants and managers
• Lead People Operations projects
• Create, update and maintain employee related data and reports
• Maintain thorough knowledge of HR best practices
• Find efficiencies that better serve the organization and the individual employees
• Document and maintain processes for People Operations functions

Requirements

• 2-4 years of experience in an HR role
• 1-2 years experience onboarding and/or hiring for mid-to-large organizations
• Excellent written and verbal communication skills with the ability to effectively communicate across all levels of the organization
• Ability to collaborate and contribute to a strong, cross-functional team
• Self-directed learner with a 'can-do' attitude, who enjoys going above and beyond
• Strong customer service skills with ability to think quickly and creatively to solve problems
• Ability to exercise tact and diplomacy in handling sensitive situations and the ability to keep sensitive information confidential
• Proven work ethic and sound judgment
• Preference will be given to applicants with experience in HR onboarding, process management and HR Information System administration

Benefits

• Medical, dental, and vision coverage
• 401k
• Life insurance
• Short term disability
• Paid time off
• Twelve weeks of time off for new parents, including four weeks of full pay
• Free tuition for eligible children in any Right At School program
• Fun, energetic, and ego-free culture