Fairmarkit - Boston, MA
posted 2 months ago
The People Operations Manager at Fairmarkit will play a crucial role in shaping and enhancing the company's People operations, programs, and processes throughout the employee lifecycle. Reporting directly to the VP of People, this position is integral to improving Fairmarkit's culture and employee experience in a remote-first, global work environment. The role demands strong analytical and communication skills, initiative, and meticulous attention to detail. The successful candidate will frequently visit the vibrant Boston office located at WeWork on Beacon Street to foster a welcoming environment for employees and guests. In this role, the People Operations Manager will lead the design, implementation, and continuous improvement of core People Operations programs. This includes overseeing employee onboarding and offboarding, managing recognition and rewards initiatives, administering benefits and open enrollment, and handling leave of absence programs. The manager will also focus on immigration and global mobility, as well as engagement and culture initiatives, all aimed at enhancing the employee experience and delivering a positive return on investment. The position also involves providing actionable people analytics and insights by creating and presenting dashboards and reports for both internal and external reporting purposes. The manager will analyze data to identify patterns and trends, offering recommendations to the leadership team to drive informed decision-making. Additionally, the role requires overseeing HR systems to ensure data integrity, compliance, and best practices for data accuracy and security. The People Operations Manager will document and communicate core HR processes to stakeholders, ensuring that all HR documentation is meticulously maintained and updated according to the latest legal and regulatory standards. The role also includes supporting and coaching employees on company policies and procedures, resolving challenges, and ensuring a first-class employee experience while safeguarding the company from liability. Compliance with local, state, and federal employment laws is critical, and the manager will conduct regular audits to identify gaps and recommend improvements. Collaboration with the Marketing department for company communication and event coordination is also part of the role, as well as performing office management duties to ensure smooth operations. The manager will lead and contribute to special projects, demonstrating initiative and the ability to manage multiple priorities effectively.