People Operations Manager or Director

About the position

Axial is the largest software platform on the internet connecting buyers and sellers of small to medium sized businesses (SMBs). Our mission is to unleash the potential of private capital markets for the benefit of all entrepreneurs. We are seeking a People Operations professional who is passionate about building a world class people function supporting a hybrid, remote-first distributed workforce. This role involves owning key functions within our team, being creative, entrepreneurial, and working on career-building projects. The ideal candidate is a true generalist excited about wearing many hats, skilled across many HR areas, and eager to be a hands-on builder who has successfully scaled teams in the past.

Responsibilities

• Own Axial's new hire onboarding experience, and other employee life cycle changes such as offboarding and compensation changes while communicating with employees, managers and partner teams such as payroll or external vendors.
• Own performance management at Axial: performance reviews, growth development plans, development rubrics, and supporting managers with their direct reports.
• Own and administer people technology systems, including maintaining employee information, making system changes, troubleshooting and completing audits to ensure information accuracy.
• Oversee the relationship with Axial's PEO that handles employment, benefits, compliance, and payroll.
• Support recruiting processes by posting specs to various job boards, managing relationships with outsourced recruiters, managing our Applicant Tracking System, thinking creatively about employer branding, training our team, and reporting on our performance.
• Utilize data, software, and artificial intelligence to deliver insights to the team, make data-driven decisions, and improve team productivity.
• Ensure a happy, engaged, and inclusive workforce through organizing employee events, mailing team gifts and swag, maintaining the Axial wiki, and being the primary point of contact and support for day to day employee questions.
• Manage employment compliance regarding compensation, HR training, and required reporting.
• Run the office and solve issues as they come up, including ordering supplies, paying invoices/bills, working with current suppliers and finding new ones.
• Investigate, escalate, and resolve risks and employee relations issues in partnership with cross-functional teams.
• Provide generalist support to assist with new programs and projects, and devise your own ways to contribute to our culture and mission.

Requirements

• Be a true people operations and HR generalist willing to pitch in wherever help is needed on the people team.
• A collaborative and flexible style, with a passion for thinking creatively and continuous improvement.
• Experience in high growth environment - ideally within technology companies, startups, or both.
• Self-starter, problem solver and a highly organized task master.
• Passion for supporting Axial employees and communicating people programs effectively.
• Experience partnering with payroll and supporting a multi-state organization.
• Experience managing a diverse group of team members including W2 employees and contractors.
• PEO/HRIS implementation experience is a plus.
• 6+ years People Operations, HR, or similar experience required.
• Tech savvy - Google Suite, HRIS software, ATS software, Zoom & Slack.

Benefits

• Robust medical, dental and vision insurance, paid for by Axial.
• 401k program.
• Unlimited vacation.
• Health & Wellness reimbursement program.
• Pre-tax commuter program.