People Operations Manager

$110,000 - $125,000/Yr

Digital Asset - New York, NY

Full-time - Senior

New York, NY

About the position

The People Operations Manager at Digital Asset is a pivotal role responsible for managing the operational demands of the US office in New York City. This position supports the organizational goals of the firm while enhancing the overall employee experience. The manager will drive initiatives that improve operational efficiency and work closely with teams across various regions to implement effective solutions. The role requires a dynamic self-starter who can create and improve operational processes, ensuring that Digital Asset runs productively and efficiently.

Responsibilities

• Act as a point of contact and support for the America region, particularly in the New York City office.
• Develop and implement standards for operating processes, governance, and reporting.
• Support budgeting and cost management for the Operations function.
• Seek new partnerships and maintain/expand current partnerships with office services suppliers.
• Cultivate and maintain strong working relationships with regional operational managers and business functional managers.
• Create, implement, and enforce company policies and practices consistent with local norms, culture, tradition, and law.
• Drive employee engagement through various strategies including surveys, discussions, and team events.
• Process new hire onboarding and employee exits in coordination with the HR team.
• Handle employment authorization/visa requirements in coordination with the Legal and HR teams.
• Perform office administrative duties in coordination with the IT/CSO team.

Requirements

• Bachelor's degree or equivalent with 10+ years of experience in a similar role.
• Previous experience in project management balancing strategic projects with day-to-day tasks.
• Ability to thrive in a rapidly changing environment and manage ad-hoc requests.
• Experience working with cross-functional teams, partners, and vendors to implement strategic initiatives.
• Exceptional organizational skills and experience in communicating across multiple teams and functions.
• Proven success in leading initiatives from conception to delivery within budget and timelines.
• Strong problem-solving and troubleshooting skills.
• Exceptional judgment and ability to make quick, sound decisions in complex scenarios.
• Self-motivated with a strong sense of business ethics, reliability, precision, and integrity.
• Strong written and verbal communication skills, fluent in English.

Nice-to-haves

• Ability to speak additional languages is a bonus.

Benefits

• Family-friendly benefits
• Flexible work arrangements