People Operations Manager

Middesk - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

About the position

The People Operations Manager at Middesk will play a crucial role in enhancing the employee experience and advancing the company's People Ops programs. This position requires a balance of detail-oriented work and interpersonal communication, ensuring a high-touch approach to people operations. The manager will be responsible for building trust, managing a team, and navigating various challenges while promoting the company's values.

Responsibilities

• Earn trust via expertise to advance goals and elevate People Ops programs.
• Balance best practices and compliance while demonstrating adaptability and empathy.
• Manage the People Operations Coordinator and coach managers in their roles.
• Develop and drive the People Ops roadmap and business objectives.
• Build and oversee scalable frameworks for performance management and employee engagement.
• Evaluate and optimize existing HR systems and technology, including integrations with PEO and other tools.
• Leverage metrics and data to inform and measure success across People Ops programs.

Requirements

• Experience as a People Ops Manager or HRBP in a high-growth startup.
• Proven ability to manage complex projects with cross-functional partners.
• Creativity and willingness to challenge conventional thinking in People Ops.
• Experience tracking and presenting people ops metrics to enhance employee experience.
• Exceptional organizational skills with attention to detail.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience with HR systems and technology integrations.
• Familiarity with performance management tools like Lattice.

Benefits

• Competitive salary and equity options.
• Health, dental, and vision insurance.
• Flexible work hours and remote work options.
• Professional development opportunities.