People Operations Manager

Calpion/Plutus Health - Dallas, TX

Full-time

Dallas, TX

About the position

The People Operations Manager will oversee the daily operations of a healthcare-focused technology services company, focusing on human resources, contract management, and office operations. This role requires a proactive individual with strong organizational and communication skills to manage and improve operational processes effectively.

Responsibilities

• Handle employee relations issues, including conflict resolution, grievances, disciplinary actions, and performance management.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Develop and implement effective training and development programs for employees.
• Oversee daily office operations to ensure efficiency and productivity.
• Coordinate with IT and other departments to ensure smooth operation of office technology and systems.
• Implement and maintain office policies and procedures.
• Collaborate with various departments to streamline processes and improve operational efficiency.
• Monitor and manage budgets for office supplies, facilities, and other operational expenses.
• Develop and implement operational policies and procedures.
• Coordinate and manage vendor relationships and service agreements.
• Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Manage and oversee contract management functions to ensure compliance and alignment with company objectives.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Operations Management, or a related field.
• Proven experience as a People Operations Manager, HR Manager, Office Manager, or similar role.
• Strong knowledge of HR best practices and employment laws.
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication skills.
• Proficient in MS Office and HR software.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and attention to detail.
• Demonstrated ability to improve operational processes and increase efficiency.

Nice-to-haves

• Experience in the IT or healthcare industries.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development and growth opportunities.