People Operations Manager

Material Bank - Boca Raton, FL

Full-time - Mid Level

Hybrid - Boca Raton, FL

About the position

Material Bank is seeking an experienced People Operations Manager to lead and optimize HR operations, onboarding, employee engagement, and Learning & Development (L&D) initiatives. This role is integral to creating a seamless onboarding experience, ensuring operational efficiency, fostering a culture of continuous learning, and enhancing employee engagement across the organization. The ideal candidate will have a strong foundation in HR operations and data management, with a passion for driving a high-quality employee experience from pre-hire through all stages of employment. This is a remote-hybrid position with 1-day per week in the Boca Raton office.

Responsibilities

• Develop and maintain a best-in-class onboarding process that aligns with industry trends.
• Manage the onboarding journey from offer letter through day 90, collaborating with hiring managers, IT, and Payroll.
• Conduct engaging orientation sessions to introduce new hires to the company culture, values, and policies.
• Gather feedback through surveys and check-ins to refine the onboarding process.
• Track onboarding metrics and create actionable reports to support continuous process improvements.
• Oversee the HRIS, ensuring data accuracy, compliance, and system efficiency.
• Identify and implement HR process improvements and automation solutions.
• Monitor and analyze workforce data on metrics like turnover, headcount, and engagement.
• Ensure compliance with HR policies and legal requirements.
• Manage HR technology vendors, including system selection, implementation, and contract renewals.
• Develop and manage programs that foster connection, recognition, and community for employees.
• Advocate for and promote wellness offerings, regularly reporting on engagement and feedback.
• Implement and oversee employee recognition programs to support a culture of appreciation.
• Conduct pulse surveys to capture employee sentiment and identify engagement trends.
• Oversee the implementation and integration of the Learning Management System (LMS).
• Partner with HRBPs and leaders to identify training needs, curating and promoting learning opportunities for employees and managers.
• Align learning resources with the onboarding process, providing new hires with targeted training.
• Track and analyze L&D metrics, usage trends, and feedback.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR operations, onboarding, or employee engagement.
• Strong foundation in HRIS and data management.
• Proficiency with HRIS platforms (e.g., Workday, ADP) and data analysis tools.
• Excellent organizational, project management, and problem-solving skills.
• Strong analytical abilities, with experience using data to inform HR strategy and improve processes.
• Excellent communication skills, with a focus on employee experience and engagement.

Nice-to-haves

• PHR or SHRM-CP preferred
• Experience with LMS systems preferred.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• Flexible schedule