People Operations Manager

$140,000 - $165,000/Yr

Garner Health - New York, NY

Full-time - Mid Level

Hybrid - New York, NY

About the position

The People Operations Manager at Garner Health will develop and manage key People processes, serve as a strategic People Partner to business leaders, and ensure an exceptional employee experience. This role focuses on leadership coaching, employee relations, benefits administration, compliance practices, and leading the facilities roadmap, all while driving projects from idea to execution in a high-growth environment.

Responsibilities

• Consult with leaders to provide effective coaching and advice on management practices, org design, performance, development, people programs, and policies.
• Partner on change management challenges and complex employee matters, including driving investigations.
• Lead the development and administration of our employee benefits programs.
• Lead the development and administration of our People technology roadmap and People analytics capabilities.
• Assess and build out compliance practices in partnership with our Legal team.
• Innovate on practices and programs to build a highly connected and engaged hybrid workforce.
• Manage our Office Manager and lead the Facilities roadmap, including an upcoming office move.

Requirements

• 5-7 years of experience as a People Business Partner and/or People Operations professional in a high-growth company.
• Bachelor's degree in human resource management or related field or equivalent years of experience.
• Strong knowledge of best practices and innovative trends across People processes, culture, and team effectiveness.
• Demonstrated passion for delivering an exceptional employee experience.
• High ownership mentality, detail orientation, and excellent project management skills.
• Strong skills in risk mitigation and employee relations.
• Analytical mindset and experience with People analytics; advanced excel/google sheets abilities.
• Experience building and scaling People processes in a rapidly evolving, high-bar environment.
• Experience with self-funded benefits administration preferred.

Nice-to-haves

• Experience managing a small team is preferred.
• A willingness to 'roll up your sleeves' and do whatever is necessary to ensure company success.
• A desire to be a part of our mission to improve the U.S. healthcare system.

Benefits

• Equity incentive participation
• Competitive benefits plans