People Operations Manager

Gridware - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

About the position

Gridware exists to enhance and protect the mother of all networks: the electrical grid. The grid touches everything, and when it grinds to a halt, the consequences can be dire: wildfires burn, land is destroyed, property is damaged, progress stops, and lives are lost. Our team engineers an advanced sensing system to continuously analyze both the electrical and mechanical behavior of grid assets. Utilizing high-precision sensor arrays, the system identifies and allows preemptive mitigation of faults. The technology has been proven with utilities to bolster safety, reliability, and reduce customer outage durations. The demand for power will only increase. We protect the grid of today while we build the grid of tomorrow. Gridware is privately held and backed by the best climate-tech and Silicon Valley investors. We are headquartered in the Bay Area in northern California. The People Operations Manager is responsible for managing and enhancing the employee lifecycle, including onboarding, leadership development, performance management, HR compliance, and offboarding. This role is crucial in ensuring that the organization maintains a positive and productive work environment while adhering to all relevant labor laws and regulations. The People Operations Manager will work closely with leadership to develop and implement strategies that support company culture and foster employee engagement and retention. This position requires a proactive approach to employee relations, conflict resolution, and performance management, ensuring that all employees feel supported and valued throughout their time at Gridware.

Responsibilities

• Improve and manage the onboarding process to ensure new hires are integrated effectively and efficiently.
• Ensure HR policies and procedures are up to date and comply with labor laws and regulations.
• Develop and oversee leadership development processes, including annual reviews and manager trainings.
• Drive initiatives that support company culture and foster employee engagement and retention.
• Provide support in employee relations, handling conflict resolution, and performance management.

Requirements

• 5-7 years of experience in human resources or people operations, with a focus on recruitment and employee engagement.
• Strong understanding of HR policies, compliance, and best practices.
• Excellent organizational and communication skills, with the ability to manage multiple priorities.
• Experience with HR software and applicant tracking systems (e.g., Rippling, Workable, Workday).
• Degree in Human Resources, Business Administration, or a related field.

Nice-to-haves

• Experience in a growth stage tech startup environment.
• Led employee development programs and performance management systems.
• Experience with international employees and contractor management.
• HR certification such as SHRM-CP or PHR.

Benefits

• Flexible hours / hybrid schedule for those in the Bay Area
• Health, Dental & Vision (Gold and Platinum plans fully covered)
• Paid parental leave
• Commuter allowance
• Company-paid training